Get 250+ Ready-Made Business SOPs (And Finally Stop Being the Bottleneck)

If everything about your business lives in your head and you can't step away without chaos, you deserve systems that run without you. Stop answering the same questions. Stop being the single point of failure. Start actually being the CEO.

IF YOU'RE DROWNING IN OPERATIONS... FOCUS ON THESE SOPs

Team Meeting Cadence & Agenda

Digital File & Folder Organization

Document Naming Conventions


System Backup & Tool Cleanup

Inbox Management

System Backup & Tool CleanupWeekly

IF YOU NEED STRATEGIC CLARITY... FOCUS ON THESE SOPs

Strategic Decision-Making Framework

Annual Business Planning

Prioritization Matrix 


Team Capacity Planning

Offer Suite Audit

KPI Dashboard Setup

IF YOU'RE INVISIBLE ONLINE... FOCUS ON THESE SOPs

Quarterly Content Strategy Planning

Organic Social Growth Strategy

Marketing KPIs Review


Strategic Social Proof Integration

Email List Segmentation 

Funnel Conversion Optimization

IF YOU NEED MORE SALES... FOCUS ON THESE SOPs

Discovery Call Process

Sales Page Review

Email Sales Sequence Mapping


Launch Email Cadence Setup

Abandoned Cart Sequence

Sales Objection Response Swipe Bank

IF YOU WANT RAVING FANS... FOCUS ON THESE SOPs

New Client Welcome Email Sequence

Client Check-In Email Cadence

Referral Request


Collecting & Using Client Wins

Client Success Milestone Celebration

Quarterly Client Experience Survey

WILL THESE SOPs WORK FOR MY BUSINESS?

Business Coaches 

Sales Coaches 

Wellness Coaches

 Life Coaches 

Career Coaches 

Financial Coaches  

Health Coaches  

Relationship Coaches  

Parenting Coaches

Mindset Coaches

Astrology Coaches

Family Coaches

Virtual Assistants  

Email Marketers 

Content Creators 

Social Media Managers 

Copywriters 

Online Business Managers 

Brand Designers 

Web Designers 

Podcast Managers 

Bookkeepers

Customer Service Strategist 

PPC Manager

Marketing Consultants  

Digital Agencies 

Accountants 

Event Organizers  

Interior Designers  

Home Organizers

Photographers

Authors

Freelancers

Online Educators

Artists

Music Teachers

If that's you, this will fit your business perfectly.


What’s Included...

Over 250 ready-made SOPs covering every area of your business so you can finally stop running everything from memory and start running it from systems.

CEO

Annual Business Planning 

Annual Team Structure Planning

Idea Validation Process 

Identifying & Closing Open Loops 

Industry Trends & Competitor Review 

KPI Dashboard Setup 

Legal & Compliance Annual Review

Monthly Goal Review 

Offer Pricing Audit 

Offer Suite Audit 

Prioritization Matrix 

Strategic Decision-Making 

Framework Strategic Relationship Building 

Team Capacity Planning 

What’s Working / What’s Not” Debrief

Sales

Abandoned Cart Sequence

Bundling Offers for Promotions 

Countdown Timer Setup 

Creating an Offer Comparison Matrix 

Email Sales Sequence Mapping 

Flash Sale Plan 

Launch Email Cadence Setup 

Offer Expiry Cleanup Workflow 

Offer Messaging Refinement 

Offer Suite Map 

Order Bump Setup Workflow 

Refund Policy Setup 

Sales Objection Response Swipe Bank 

Sales Page Review 

Testimonial Integration to Sales Pages 

Tripwire Offer Build-Out 

Upsell & Cross-Sell Map 

Waitlist Nurture Sequence

Hiring

Cross-Team Communication 

Internal Mini Training Video Process 

Monthly Team Metrics Review 

Quarterly Team Feedback Survey 

Role Clarity & SOP Assignment 

Setting Up a Delegation Dashboard 

Submitting Team Wins Weekly 

Team Collaboration Ritual

Finance and Data

Affiliate Payout Process 

Annual Finance Review Workflow 

Contractor Payment Process 

Expense Categorization 

Financial Goal Breakdown 

Financial Metrics Dashboard Setup 

Handling Missed Client Payments 

Monthly Profit & Loss Review 

Payment Plan Tracking 

Refund Request Handling 

Revenue Tracking by Offer 

Revenue vs. Time Tracking Analysis 

Setting Up a Budgeting Tool 

Setting Up Profit First Allocations 

Stripe/PayPal Monthly Reconciliation 

Tax Prep Checklist (Quarterly/Yearly) 

Tracking ROI on Business Tools

Masterminds

Adding/Removing Members From Slack/FB 

Application Form Setup + Tagging 

Call Reminder Email 

Client Onboarding for Mastermind Participants 

Community Guidelines 

Creating a Mastermind Welcome Video 

Creating Recap Notes from Calls 

Peer Matchmaking Process 

 Setting Up a Mastermind Calendar

Client Experience

Building a Resource Library for Clients 

Client Check-In Email Cadence 

Client Slack Channel Setup 

Client Success Milestone Celebration 

Collecting & Using Client Wins 

Creating a Client Feedback Loop 

Creating a Client Milestone Tracker 

Creating a Personalized Client Experience 

Discovery Call Process 

Handling Client Red Flags 

How to Collect and Store Client Feedback 

How to Respond to a Client Complaint 

Mapping a High-Touch Client Journey 

Mid-Project Survey 

New Client Welcome Email Sequence 

Pausing or Holding a Client Project 

Quarterly Client Experience Survey 

Referral Request 

Scope Expansion Request Workflow

Podcasting

Batching Podcast Episodes 

Creating a Podcast Content Calendar 

Creating a Podcast One-Sheet 

Creating Audiograms or Reels from Episodes 

Creating Highlight Reels for Evergreen Use 

Editing with Descript Workflow 

Guest Onboarding Email Sequence 

Guest Outreach & Scheduling 

Managing Guest Cancellations or Reschedules 

Podcast Analytics Tracking 

Podcast Episode Naming Framework 

Publishing on Libsyn/Buzzsprout/Simplecast 

Recording & Editing Solo Episodes 

Recording Tech Setup Checklist 

Show Notes Template 

Submitting Podcast to Directories (Apple, Spotify) 

Transcribing Podcast Audio 

Weekly Podcast Email Promo

Website

Adding UTM Links to Site Buttons 

Blog Post Formatting for Web Readability 

Broken Link Checker 

Custom 404 Page 

Embedding Calendly or Scheduler Tools 

Image Compression Before Upload 

Launching a Waitlist Page for Offers 

Mobile-Friendly Website Audit 

SEO Optimization for Website Pages 

Setting Up a Testimonial Wall 

Updating Website Lead Magnet Forms 

Website Copywriting Guidelines 

Website Footer & Legal Page Setup 

Website Page Audit Process (Quarterly) 

Website Speed Test & Optimization

Masterminds

Group Coaching 

Call Agenda Template 

 Guest Expert Booking Workflow 

 Hot Seat Call Workflow 

 How to Prep for Monthly Q&A Calls 

 Mastermind Welcome Packet 

 Member Feedback Collection 

 Mid-Program Feedback 

Collection Office Hours 

Schedule & Reminders 

Content & Repurposing

Audio/Video Transcript Formatting 

Batch Caption Writing 

Brainstorming with AI Prompts 

Building a Content Idea Bank 

Building an Evergreen Content Queue 

Collaborator Tagging 

Content Version Control 

Creating a “Start Here” Blog Series 

Creating a Carousel Post 

Creating a Monthly Topic Theme 

Creating a Story Bank 

Creating a Swipe File Library 

Creating an Annual Content Plan 

Creating Captions in Advance 

Creating SEO-Friendly Content Titles 

Creating Templates in Canva 

Crossposting Reels to TikTok & YouTube Shorts 

Curating Value-Add Shares (Articles, Reposts) 

Formatting Posts for Accessibility 

Long-Form to Short-Form Repurposing 

Quarterly Content Audit 

Repurposing Testimonials into Posts 

Scheduling Blog Posts & Meta Descriptions 

Turning FAQs into Posts 

Turning Live Videos into Email Content 

Uploading Posts to Metricool/Later 

Weekly Content Creation Workflow 

Writing with a Content Formula (HOOK-STORY-ACTION)

Opt Ins

A/B Testing Two Lead Magnet Headlines 

Adding the Lead Magnet to Your Website or Link-in-Bio 

Building a Delivery Email Sequence 

Building a Quiz-Style Lead Magnet Flow 

Cleaning Up Dead or Underperforming Lead Magnets 

Creating a Nurture Sequence Post-Freebie 

Creating a Value-Based Freebie (Checklist, Template, etc.) 

Designing a Lead Magnet in Canva 

Lead Magnet Idea Validation Process 

Lead Magnet Thank You Page Optimization 

Setting Up a Tripwire or Low-Ticket Offer After Opt-In 

Tracking Opt-In Metrics

Tech

Auto-Assigning Tasks in PM Tools 

Auto-Creating Google Drive Folders 

Calendar Sync Workflow 

Connecting Tools to Email Platform 

Creating a Welcome Automation Sequence 

Creating Custom Fields in CRM 

CRM Tag Cleanup SOP 

Digital File & Folder Organization 

Document Naming Conventions 

Embedding Lead Forms on Website 

Inbox Management 

Internal Knowledge Hub Maintenance 

Reconnecting Broken Integrations 

Setting Up a Payment Plan in Stripe/ThriveCart 

Slack/Voxer Usage 

System Backup & Tool Cleanup (Monthly or Quarterly) 

Tool Access Management

Course Creation

Beta Launch Debrief 

Building a Bonus Module 

Building a Course Progress Tracker 

Building a Resource Library Inside a Course 

Course Access Expiry Workflow 

Course Launch Timeline 

Course Tech Setup (Mic, Screen, Slides, etc.) 

Creating a Course Tour Video 

Creating a Private Community for Students 

Creating an Interest Tag for Waitlist 

Creating Worksheets or Resources for Each Module 

Curriculum Planning by Learning Outcomes 

Editing Video Lessons Using Descript 

FAQ Doc Creation for Students 

Internal Course Review Checklist 

Lesson Structure Template 

Mapping Out Your Signature Course Framework 

Monthly Check-In Email 

Pre-Course Checklist for Students 

Pre-Selling a Course 

Recording Your Course Content Workflow 

Refund Policy & Access Cutoff Process 

Setting Up a Course Completion Certificate 

Setting Up an Affiliate Program for Courses 

Setting Up Evergreen Course Access 

Setting Up Gamification or Milestones 

Student Onboarding Email Sequence 

Tech Support for Student Issues 

Updating Course Content Every Quarter 

Uploading Content to Your Course Platform 

Waitlist to Cart Open Email

Marketing & Visibility

Analytics Review & Optimization 

Booking & Prepping for Networking Calls or Podcasts 

Brand Tone Voice Audit 

Building a Backlink Outreach Process 

Building a Nurture Sequence 

Content Pillar Review 

Creating a Storytelling Content Map 

Cross-Promotion Tracker 

Email List Segmentation 

Email Open Rate Recovery 

Facebook Group Engagement 

Freebie Creation Workflow 

Funnel Conversion Optimization 

Hosting a Challenge or Series 

Instagram Bio Optimization 

Instagram Reel Batch Creation 

List Hygiene & Cold Subscriber Cleanup 

Local Visibility Strategy 

Marketing KPIs Review 

Opt-In Landing Page Build Process 

Organic Social Growth Strategy 

Partner/Affiliate Marketing Setup 

Quarterly Content Strategy Planning 

Quarterly Promo Calendar Setup 

Seasonal Campaign Planning 

Setting Up a Link-in-Bio Page 

Signature Lead Magnet Update 

Strategic Social Proof Integration 

Tracking Top Performing Posts 

Updating Featured Highlights (IG)

Updating Public-Facing Links (Linktree, Bios, Lead Magnets) 

UTM Tracking

Each SOP is ready to use or customize in under 5 minutes. No new software required – just plug them into the tools you already use.

Hey I’m Bai-Leigh!
For the past 8+ years, I've been the person behind the scenes making online businesses run smoothly. 

I'm an Online Business Manager with my Director of Operations certification, and I've worked with 125+ entrepreneurs to transform their chaotic operations into organized, efficient systems. 

Here's what that actually looks like... I've optimized over 150 business systems and given back more than 5,000 hours to CEOs who were stuck in the day-to-day grind. 

When I started doing this work, I noticed the same problems everywhere I looked.

Business owners were drowning in their own operations. 
 Everything lived in their heads. 
 Nobody could find anything. 
 Training new team members took forever.
And everyone was working way too hard for the results they were getting. 

So I started documenting everything. Every process, workflow and system, and the businesses that implemented these SOPs stopped running on founder energy and started running on actual systems. 

Their teams knew what to do without constant check-ins. Clients got consistent experiences. And most importantly, these business owners could finally step away without their businesses falling apart. 

And what I want you to know is, you don't need to be a "systems person" to make this work. You just need the right SOPs. 
 
This library contains 250+ of the exact systems I've built and refined with real businesses over 8 years. 

Everything is written in plain English. No tech jargon or complicated explanations. Just clear, step-by-step processes you can use today. 

All for $24.

The SOP Library

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The SOP Library Tracker

Unlock access to the exact tracker I use to keep 250+ SOPs organized and instantly accessible. I’ll show you EXACTLY how to stay on top of every update, every doc, and every system — without the chaos. My tracker does the hard work for you — just plug it in & finally feel in control of your backend.

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The SOP Library
Frequently Asked Questions (FAQs)

What format are these in? Do I need special software?
The SOPs come as editable documents with step-by-step instructions. You can use them in Google Docs, Notion, ClickUp, Asana, or even pen and paper, no paid software required.

Do I need to customize them?
Only if you want to. Every SOP works as-is, but you can easily tweak details like tool names or roles..

How quickly can I use them?
Within minutes. Most business owners copy their first SOP and start using it the same day.

I’ve bought templates before that didn’t work. How is this different?
These are built from real operations work, not theory. Each one’s been tested with hundreds of entrepreneurs and designed to be flexible, not rigid.

PLEASE NOTE that due to the digital nature of this product, no refunds will be provided. 






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